A major change in operations was provided to CLEC's on December 15, 2004, courtesy of the DC Court of appeals, and the Federal Communications Commission. This decision by the Federal Communications Commission, which they were forced to make by the DC Court, terminated existing UNE-P TELRIC Agreements that were in force at that time, and required CLEC Providers to enter into new Commercial Agreements with the Bells and Verizon's of this world on March 11, 2005. Many people refer to this date as the end of UNE-P. This is true with regard to the term only. It was the birth of UNE CLEC Services, and VoIP CLEC Services, with far lower rates to CLEC's in AT&T areas than those that were available under the former UNE-P arrangements, and virtually the same rates in BellSouth and Verizon areas.

Effective March 11th, 2005, Competitive Telecom Service Providers now are able to offer the following types of services: (1) Traditional analog telephone services via Commercial Agreements from the ILEC's where they are available at competitive rates, using ILEC Central Offices and ILEC Copper Lines to each subscriber; (2) Offer VoIP/CLEC Services in areas where CLEC Services aren't available at competitive rates, as well as to middle and upper income subscribers who have high speed internet access; and (3) Offer CLEC Resale Service to subscribers who are on welfare programs. The new Commercial Agreements from AT&T/SBC, known as the Local Wholesale Complete Agreements, are actually simplified in several ways over the way they were offered under the former UNE-P/TELRIC agreements, and they are offered at lower rates to CLEC Providers, particularly in the highly profitable rural and suburban 'zones', where UNE CLEC service now costs much less than they did under UNE-P/TELRIC rates! The rates offered by Verizon are exactly the same as they were under UNE-P/TELRIC arrangements, under their "Option D" rates. BellSouth rates are higher than they were under UNE-P/TELRIC rates, however it is expected that these higher rates will be replaced by AT&T rates in the first quarter of 2007, when AT&T's acquisition of BellSouth is completed.

Below are forty (40) standard features that a CTVSP can provide via UNE CLEC Analog Telephone Services:
Five (5) of the following features that are highlighted in blue are only available if Long Distance Service was ordered (1) Unlimited Local Voice Calls and 1+ Voice Calls within their local Service area, ( map will be provided upon request), for residence telephones; 1,500 Minutes/month allowance for business lines; (2) Anonymous Call Rejection; (3)Automatic Callback; (4) Call Return; (5) Auto Redial; (6) Optional Automatic Blocking of '011' International Calls; (7) Automatic Blocking of 900 and 976 calls; (8) E-FAX SERVICE to any e-mail address; (9 Automatic Blocking of Collect Calls; (10)Call Forwarding; (11) Call Forwarding Busy; (12) Call Forward Don't Answer; (13) Call Return; (14) Call Trace; (15) Call Transfer Hang-up Feature*; (16) Call Waiting; (17) Caller ID Name and Number Delivery; (18) Caller ID Call Waiting; (19) VACATION FORWARDING SERVICE; (20) Information Service at: http://www.anywho.com Discounted Information Calls are available. (21) Lines in Hunting; (22) Area Code & International Code Information at: http://kropla.com/dialcode.htm or by dialing "00"; (23) Priority Call; (24) Programmable Call Blocker Service; (25) Selective Call Forwarding; (26) OPTIONAL CALLER I D BLOCKING; (27) Selective Call Rejection; (28) Simultaneous Call Forwarding, with up to 24 Calls forwarded at once*; (29) Speed Dialing to 8 or 30 Numbers; (30) 1 or 2 Personalized Ringing Numbers; (31) Three Way-Calling: (32) Disaster Recovery Service; (33) Remote Call Forwarding; (34) Access to any long distance carrier by dialing 10-10-XXX + 1 + A/C + Number; (35) Teleconference Service with unlimited participants; (36) Listing of phone number on DO NOT CALL LIST to block phone calls from sales companies (37) Unlimited Toll-Free Calls from their Local Service Area (38) Conversion of existing telephone service at the same address to WDT; (39) Caller ID/Listing in any name; (40) Non Published Address. *This feature is available on Business telephones only. WDT can convert your line to business service for a one time charge of only $12.95 NB: Features 1, 19, 34, 35, & 37 won't function if Long Distance Services aren't ordered.

There are two (2) tracks that are available to prospective CVTSP's. They are as follows;

1. CLEC Authority with COTeL's Shared Access VoIP Telephony Services Provider (VTSP) Program - (Partial CABS for VoIP Services & Solutions)
2. CLEC Authority with COTeL's Dedicated Access VoIP Telephony Services Provider (VTSP) Program - (Full CABS for VoIP Services & Solutions)

• NB: With this program, you do not receive the full revenue that is associated with CABS for VoIP Services that you offer.

TRACK #2: CLEC Authority with COTeL's DEDICATED Access VTSP Program - (Full CABS Revenue for VoIP Services & Solutions)

1. With this program, you will be required to acquire a COTeL CVTSP-92 (5000,10000,20000). The CVTSP-92 model that you acquire is dependent upon your subscriber base. It will enable you to provide UNE CLEC and VoIP Services. (local UNE CLEC services coupled with International VoIP services & solutions.
2. COTeL will arrange for co-location (Rack space & required Bandwidth) within your local service area. At your option COTeL will assume the management and maintainance of this equipment. This activity along with all of the day-to- day operations that is requre to operate a profitable business can be outsourced. CVTSP should allow four (4) - six (6) weeks for delivery and configuration of their CVTSP-92 within their local service area.
3. In addition your investment in the CVTSP-92 and the retention of COTeL to facilite your CLEC authority, you will also need to retain the services of a Telecom Attorney. The cost and payment schedule will be provided upon execution of our mutual non-disclosure Agreement (MNDA) A Telecom Attorney will charge approximately $1,000. per state, to secure your authority to operate as a UNE CLEC. (A fee is $1,200 will secure authority to operate in all Provinces in the Dominion of Canada, if your company is 70% owned by Canadian citizens). COTeL will coordinate all of the steps necessary to work with your attorney to get your application prepared, and to negotiate your Interconnection Agreement with AT&T, Verizon, and/or BellSouth, in as many states as you desire to offer services, including all 50 states! After the Interconnection Agreement(s) are negotiated, COTeL will then complete all the forms/documents that are required by the ILEC for you, as well as your CLEC profile. You will also have the option of using COTeL for all Provisioning training and Template Preparation in all 13 states served by AT&T/SBC, plus all nine states served by BellSouth, after the final acquisition of BellSouth by AT&T in early 2007. COTeL will also offer our Sales and Marketing expertise, in any area, as well as our contract Call Center to take inbound sales calls from your Clients, close the sales, and collect the installation and first month from new subscribers, which then gets deposited into your bank or merchant account, prior to you receiving the order for Provisioning. While your CLEC Authority is being processed and your CVTSP-92 is being configured for operations within your local services area, you will be able to do VoIP related business under your company name as outlined at http://www.vridgenet.com.ph.You can utilize our Shared Access VTSP offering to provide VoIP enabled services to your customers/subscribers.These customers/subscribers can be transitioned to your CTVSP-92 when it becomes operational within your local service area.
4. The state(s) where you desire to offer service may require that you show financial responsibility. Contact us for details how this can be accomplished.
5. The ILEC(s) will require a credit application and a deposit, unless you have established credit with them previously as a carrier. Contact us regarding how this deposit or Letter of Credit can be minimized to approximately $5K to $25K.
6. A budget for advertising, based on the speed that you desire to grow, and the type of subscribers that you wish to reach, will need to be established. Contact us regarding details about this.
7. All billing will be outsourced, at a very low cost. No printing or mailing equipment needs to be purchased to accomplish billing. Likewise, all CABS billing will also be outsourced at a very low rate.
8. After the above is accomplished, to include the completion of Provisioning Training activities relating to VoIP, CLEC Authority and the management and operation of your CTVSP-92, the CVTSP will be free to start operating as COTeL CLEC VoIP Telephony Services Provider. They will be able to offer competitive telecom services as a CVTSP!
   

• NB: With this program, you will receive the full revenue that is associated with CABS for VoIP Services that you offer. In addition we will show you how you can participate in this program for a NET COST OF ZERO DOLLARS.
  

Listed below are forty (40) STANDARD VoIP FEATURES that you will be able to provide to your VoIP Subscribers/customers:
(1) Unlimited Local Voice Calls and 1+ Voice Calls within the local Service area, for residence telephones; Business Telephones have an allowance of 1,200 minutes of local Service area calls per line (3 lines = 3,600 minutes/mo. of calls); (2) Do Not Disturb Service - Sends all calls to Voice Mail; (3) VOICE MAIL; (4) Call Return; (5) Auto Redial; (6) Optional Automatic Blocking of '011' International Calls, Off Shore Calls, or Domestic Long Distance Calls; (7) Automatic Blocking of 900 and 976 calls; (8) E-FAX SERVICE to any e-mail address; (9) Automatic Blocking of Collect Calls from Map Area below; (10) Call Forwarding; (11) Call Forwarding Busy; (12) Call Forward Don't Answer; (13) Call Return; (14) Remote Extension Service - The same telephone number can ring at multiple locations, anywhere in the world! (Multiple Offices & Residence Locations, in any combination); (15) Call Transfer Hang-up Feature; (16) Call Waiting; (17) Caller ID Number Delivery; (18) Caller ID Call Waiting; (19) Access from any WiFi hotspot in the world, including city-wide WiFi systems; (20) Information Service at: www.anywho.com or by calling: 1 800 411-METRO (21) Lines in Hunting; (22) Area Code & International Code Information at: http://kropla.com/dialcode.htm or by dialing "00"; (23) Calling to any other Y-PAY-BELL Customer with VoIP Service - anywhere in the world! (24) Programmable Call Blocker Service; (25) Blind Transfer of any call without an introduction of the call; (26) IVR Service - Gives Incoming Callers the ability to select to be connected to anyone in an office or residence telephone number, whether served by VoIP, Cellular, or Analog Telephone Service - anywhere in the world; (27) Selective Call Rejection; (28) Simultaneous Call Forwarding, with unlimited calls forwarded at once; (29) Speed Dialing; (30) Personalized Ringing Numbers; (31) Three Way-Calling: (32) Disaster Recovery Service; (33) Automatic Switching of incoming calls to any number, including cell phones, in the event of a commercial power or internet failure; (34) E-911 Service; (35) Teleconference Service with unlimited participants; (36) Listing of phone number on DO NOT CALL LIST to block phone calls from sales companies (37) Unlimited Toll-Free Calls from the Local Service Area for a low flat monthly rate; (38) Free Conversion of existing telephone service; (39) Caller ID/Listing in any name; (40) Non Published Address, if desired.

In addition you will be able to offer all COTeL services/solutions to include;

• COTeL Business-Class VoIP Solutions
• COTeL SMB/SME Solutions - (Cotran-iBCS)
• COTeL LODGEVoIP Solution
• COTeL PSTN-Connect SIP Solution
• COTeL WiFi for CATV Systems (MDU) Solution
• COTeL Virtual Office Solutions
• COTeL MOBILE™ VoIP Solutions
• COTeL CELLULAR VoIP - MyCellular Callback
• COTeLSKYNET Solution - (TRUE high speed Satellite Internet Connectivity - Anywhere Anytime)

Yes! Since we have resporg authority we have the ability to allow your customers/subscribers to keep numbers from other telephone companies, including wireless providers. Your customers may keep their existing phone numbers as long as their number is within our service area. Please check our Local Number Portability - (LNP) Map for coverage in your area.

Yes! They may order additional numbers within any calling area that we serve. There are two ways to order additional numbers. If they would like to make outbound calls on the additional numbers or lines at the same time they must order and pay for additional outbound lines. However, if they require a Virtual/Remote Number to only receive inbound calls they can order a Virtual/Remote Number. Virtual/Remote Numbers will ring to a CPE. They are not capable of making outgoing calls.

For our Shared Access VoIP Telephony Services Providers, we will create a customized/private labeled Account Management System that will enable them to provide services and solutions to their customers/subscribers. They will be able manage and maintain most of our VoIP services offering for their customers/subscribers online including sign-up.

We will provide you with approved list of CPEs that customers/subscribers can obtain two different ways: (1) You can buy equipment from us at our wholesale prices and then directly provide this equipment to your customer/subscriber with a small markup. or (2) You can source your own CPE for your customers/subscribers from our approved list of customer premises equipment (CPE). Please note: Our system ( Shared & Dedicated) has the capability to remotely configure the end-point devices that we recomend for your customers.

We are constantly expanding our coverage areas. ( to include access to the numbers associated with the services areas that you plan on servicing). Please check our Number Availability Map for current coverage in your area.

Dialing is just like any other phone call. For Domestic calls to the US, Canada and most of North America, dial 11 digits, i.e., 1 + area code + number.
- To any number in New Southern New Jersey, you would dial 1-856-xxx-xxxx.
- To Philadelphia, you would dial 1-215-xxx-xxxx.
For International calls TO Mexico and destinations outside North America, FROM anywhere in the world, dial 011+Country Code + City Code+ Phone Number.
For example, to make a call FROM Philadelphia, PA:
- To England, you would dial 011-44-city code-number.

Yes! An 800 and other toll free numbers can be dialed from the service. We also provide the capability for you and your customers/subscribers to have their own TOLL-FREE number.

Yes! Phone numbers can be changed by contacting Customer Service at 1-866-235-7906 or via email at voipsales@cotrantelecom.com. A non-recurring service charge is associated with this service.

It is a cost-effective way of adding a secondary line in another area code that transports or forwards the call to a primary line. It allows the end users to have a phone number in a city outside their local calling area to meet the needs of their customers.

Effectively no, but within reason, as numbers are a scarce resource. Your customers can have as many Remote Numbers as they need within the service area, subject to availability. In addition, as the need arises, they can add additional Remote Numbers to their account.

Our Account Management System is customized to meet your needs. This system will allow you to directly manage and maintain most of our service offerings that you deliver to your customers/subscribers online. You will be able to setup rate sheets and calling plans, activate/diactivate customers/subscribers (add new customers, modify existing customers accounts), billing (view retail and wholesale billing, CDRs etc), The system includes a number of standard reports that provide you with information that is important to the daily operation of your business.

Yes! Your customers/subscribers are provided access to the tools they need to manage their account online. They will be able to login to your customized site/web-presence and be able to review and manage their service needs. They will be able to check/manage voicemail, view call detail records in near real time, view billing and payment history in addition to managing many of their calling features. The information that is provided is quite detailed. The goal is to provide as much information to the customer/subscriber, thus eliminating many customer/support service calls.

- A Broadband Internet connection (72 Kbps or higher).
- Either a IP phone or a IAD is required for use with a traditional phone. A CPE/IAD is required to hook up a traditional phone to a    broad or narrow band connection.

Yes! Your customers/subscribers will need either an IP phone or a VoIP adapter. The IP phone will replace an existing phone whereas the VoIP adapter will allow customers/subscribers to hook up a traditional phone to their broadband connection.

Yes! However, the firewall needs to be able to act as a SIP application gateway. This is not a common function of most firewalls. An alternative is to have the IP phone or adapter sit between the broadband connection and the firewall. They will share the public address of the firewall. All non-VoIP packets received from the WAN will automatically be forwarded to the firewall.

Generally, poor audio quality is related to the speed of the Internet connection. If the connection speed is less than 72 Kbps one can expect to experience some reduction in audio quality. If running at a speed above 72 Kbps and have consistently poor quality, Shared Access VTSP's can contact our Technical Support at 1-866-235-7906 or via email at voipsupport@cotrantelecom.com.

Please check to see that all of the connections are correct, then make sure that the volume on the phone is turned up. If they still do not have a ring on incoming calls, Shared Access VTSP's contact our Technical Support at 1-866-235-7906 or via email at voipsupport@cotrantelecom.com.

A router is a network device that manages the distribution of data to and from multiple devices on that network. Your customer/subscriber may already have a router attached between their DSL/Cable modem and their PC or they may need to purchase and install a DSL/Cable router on their network. A router will allow them to use the COTeL service and computer at the same time. Recommended routers are those that are DSL/cable web-safe and provide NAT (Network Address Translation) along with DHCP.

There is no need to open any ports if your customer/subscriber CPE is behind a simple NAT and the it has a private IP address. One should be able to install the device and begin using the service. This is due to the fact that the CPEs that we recommend are designed to provide service behind NATs. However if you have a firewall, you must give the CPE rights to access certain Internet ports, including 69-69 UDP, 5060-5063 UDP, and 10,000-20,000 UDP. If you plan to connect your PC to the Internet as well, the IP address for the CPE can either be provided by the ISP or the network router (DHCP is enabled on the router).